Using Email-SMS - Automatic Letter appointment reminders
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In order to send Automatic Letter Reminders, you must first have a letter template. See Creating a Standard Letter/Form.
Once you have a template go to, Red Orb > Maintain > Appointments > Notification to get to the above screen.
Click the Letters Tab. You can set an Letter Reminder for both Appointment Reminders and Fail To Attend Notifications.
Simply tick the relevant box, set a time interval and period, specify your letter template and the printer you would like your letters to be sent to.
This is an Automatic system only, so once set you will not have to do anything other than check that the Letter are being generated.