Setting up Email SMS

The Email/SMS module can be configured to send emails, SMS messages or both to you patients.

Setting up Email

To set up the email side of the module you will need to know the details of the email server for your ISP.

You will need to know the following details:

Outgoing mail server – typically something like smtp.ispname.co.uk Username and password for you connection to the mail server

Xxxxx

Setting up SMS

To set up the SMS side of the module you will need to contact Optisoft for the details of your SMS messaging account. This account will be created for you and any messages you have purchased will be credited to this account for your use.

The SMS settings are accessible by clicking on the red orb in the top left hand corner and then Maintain>Email/SMS>SMS Settings

• The Username and Password boxes are for the username and password for your SMS account as detailed above.

• The SMS Sender Name is where you would customise where the message received by your patients will say it is from. This can be up to 13 characters long and is limited to numbers and letters, characters such as & and @ are not allowed.

• The SMS Message Credit box will display the current level of credit on you SMS account

• The Low Message Alert box allows you to change the point at which Optisoft Enterprise will inform you that your pre-purchased credit is low. By default this value is set to 100

• The Start Sending SMS box allows you to specify at what point in the day you want messages to start being sent. By default this is set to 10:00.

• The Stop Sending SMS box allows you to specify at what point in the day you want messages to start being sent. By default this is set to 16:00.

• The Max Sending Frequency (PM) box allows you to change the amount of times per minute

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